Product tour
One clinical operating system, seen from every seat.
Every link below opens the real product route — not a mock-up of one. Choose a seat to follow the work end to end, or open the feature explorer to see what is built, what is simulated behind a vendor boundary, and what is still a design preview.
Start a walkthrough scenario
Both scenarios open the real patient flow with typed fixture data. Nothing is charged, prescribed, ordered or sent.
There is no scenario reset control. Starting a scenario opens a new intake session; it does not roll back records created earlier in the walkthrough. Coverage results come from a mock clearinghouse adapter, so nothing here means a plan was verified.
Reference screens
30 of 30 supplied reference layouts are rebuilt as real pages. Built does not mean connected — every screen still shows honest states for anything that is not wired up.
Patient
- 01Book a visitNeeds reviewOpen
- 02Insurance or cash payNeeds reviewOpen
- 03Coverage and benefitsNeeds reviewOpen
- 04CheckoutNeeds reviewOpen
- 05Virtual waiting roomNeeds reviewOpen
- 06Video visit and translationNeeds reviewOpen
- 07Visit summary and care planNeeds reviewOpen
- 08Medications and refillsNeeds reviewOpen
- 09Lab resultsNeeds reviewOpen
- 10Secure messagesNeeds reviewOpen
Clinician
- 11Clinician visit queueNeeds reviewDesign previewOpen
- 12Longitudinal patient chartNeeds reviewDesign previewOpen
- 13AI scribe and source reviewNeeds reviewDesign previewOpen
- 14Prescription composerNeeds reviewDesign previewOpen
- 15Lab and referral reviewNeeds reviewDesign previewOpen
Pharmacy and billing
- 16Pharmacy partner profile and catalogNeeds reviewDesign previewOpen
- 17Prescription routing and comparisonNeeds reviewDesign previewOpen
- 18Pharmacy fulfillment queueNeeds reviewDesign previewOpen
- 19Prior authorization workbenchNeeds reviewDesign previewOpen
- 20Claims and denialsNeeds reviewDesign previewOpen
Clinic operations
- 21Team calendar and schedulingNeeds reviewDesign previewOpen
- 22Provider credentials and coverageNeeds reviewDesign previewOpen
- 23Roles, permissions, and workspace switchingNeeds reviewDesign previewOpen
- 24Payments, refunds, and reconciliationNeeds reviewDesign previewOpen
- 25Clinic branding and patient experience settingsNeeds reviewDesign previewOpen
Enterprise
- 26Organization onboarding and managementNeeds reviewDesign previewOpen
- 27Voice, SMS, and web agent hubNeeds reviewDesign previewOpen
- 28Agent workflow builderNeeds reviewDesign previewOpen
- 29Integrations and API managementNeeds reviewDesign previewOpen
- 30Network performance analyticsNeeds reviewDesign previewOpen
Choose a seat
RCM, pharmacy, labs and front-desk staff
Exceptions are the product. Every failure path has an owner, a state machine and a queue — not a generic 'completed' status.
These are navigation shortcuts only. They do not sign anyone in or grant a role.
- 01Exception queuesNo eligible provider, rejections, clarifications, unsigned notes.Built on synthetic data/admin/exceptions
- 02Claims & remittanceDraft, scrub, submit, reject vs deny, ERA, patient balance.Built on synthetic data/admin/claims
- 03PharmacyMeshRx, fulfilment and shipment are distinct lifecycles.Built on synthetic data/admin/pharmacy
- 04LabsOrders, specimens, results and abnormal follow-up.Built on synthetic data/admin/labs
- 05Documents & faxInbound records, export manifests, e-fax stubs.Interactive simulation/admin/documents
- 06MessagingThreads with escalation to an owned task.Built on synthetic data/admin/messaging
- 07Intake operationsRead-only intake coverage: session progress, consents, cash vs insurance, coverage readiness, safety blocks and handoff. Unlinked records fail closed.Interactive simulation/admin/intake
- 08Scheduling operationsRead-only appointment types, availability, holds, series, waitlist, offers, reminders and capacity rules. External calendar and reminder sync stay SETUP REQUIRED.Interactive simulation/admin/scheduling
- 09ProviderGridRead-only clinician eligibility: rule-by-rule explainer, licences, privileges, payer enrolment and exact billing entity, capacity and uncovered combinations. Licence and payer verification stay SETUP REQUIRED.Interactive simulation/admin/provider-grid
- 10Growth operationsReferral attribution, consent, waitlist pressure and blocked outreach states.Built on synthetic data/admin/growth
- 11Patient directoryExisting guarded screen on the synthetic tenant repository: search, lifecycle, duplicate reconciliation and privacy requests. Colliding identities open an owned exception instead of merging; no identity provider is connected.Built on synthetic data/admin/patients
- 12Care episodes & referralsExisting guarded screen on synthetic records: episode ownership, handoff acceptance or coverage exception, referral follow-through and accountable open work. No external referral partner is contacted.Built on synthetic data/admin/care
- 13Forms, consents & assessmentsExisting guarded screen: versioned templates, branched question editor, consent versions, specialty packs and recurring schedules on synthetic data. Sending, reminders, e-signature and licensed instruments stay SETUP REQUIRED.Interactive simulation/admin/forms
- 14Cash billing & packagesExisting guarded screen: package catalogue, invoices, visit credits, inventory and a scripted purchase / failed-renewal / refund walkthrough on synthetic data. No card, charge or refund is processed, and these are not claim remittances.Interactive simulation/admin/billing
- 15Operations analyticsExisting guarded screen: count-only synthetic dashboards and an export record that stays empty. No warehouse export, no PHI dump and no live measurement.Interactive simulation/admin/analytics
- 16Capacity & routingCoverage rules behind ProviderGrid.Built on synthetic data/admin/capacity
- 17Audit historyClinically and financially sensitive actions are attributable.Built on synthetic data/admin/audit
- 18Team calendarExisting guarded clinic screen: team availability and bookings on sample data. No external calendar is connected.Interactive simulation/clinic/calendar
- 19Provider networkExisting guarded clinic screen: credentials, coverage and capacity on sample data. No primary-source or roster verification runs.Interactive simulation/clinic/providers
- 20Claims & denialsExisting guarded RCM screen: claim, rejection and denial states on sample data. No payer is contacted.Interactive simulation/rcm/claims
- 21Prior authorizationsExisting guarded RCM screen: authorization workbench on sample data. No payer submission occurs.Interactive simulation/rcm/prior-authorizations
Feature explorer
Fifteen capability families plus the AI Workforce, keyed to the competitive registry. Status is stated honestly per family: built on synthetic data, interactive simulation behind a vendor boundary, or a design preview that is not built.
- COMP-01Patient identity, family access and longitudinal recordsPAR-001 – PAR-338 · 23 tracked requirementsBuilt on synthetic data
- COMP-02Scheduling, recurring appointments, capacity and calendarsPAR-022 – PAR-046 · 25 tracked requirementsBuilt on synthetic data
- COMP-03Forms, consents and measurement-based assessmentsPAR-047 – PAR-074 · 28 tracked requirementsBuilt on synthetic data
- COMP-04Clinical workspace, co-signing and documentation workflowsPAR-075 – PAR-342 · 19 tracked requirementsBuilt on synthetic data
- COMP-05Auditable AI intake, scribe, summaries and suggested tasks/codesPAR-093 – PAR-343 · 19 tracked requirementsInteractive simulation
- COMP-06Continuous care teams, referrals and accountable tasksPAR-109 – PAR-126 · 18 tracked requirementsBuilt on synthetic data
- COMP-07Messaging, video, phone, notifications and language accessPAR-127 – PAR-345 · 26 tracked requirementsInteractive simulation
- COMP-08Care plans, programs, goals, journals and metricsPAR-151 – PAR-341 · 37 tracked requirementsBuilt on synthetic data
- COMP-09Insurance, authorizations, claims and RCM depthPAR-185 – PAR-212 · 28 tracked requirementsInteractive simulation
- COMP-10Cash billing, subscriptions, packages and inventoryPAR-213 – PAR-235 · 23 tracked requirementsInteractive simulation
- COMP-11Pharmacy marketplace, eRx and PharmacyMesh depthPAR-236 – PAR-254 · 19 tracked requirementsInteractive simulation
- COMP-12Labs, documents, fax and external recordsPAR-255 – PAR-278 · 24 tracked requirementsInteractive simulation
- COMP-13Enterprise clinics, permissions, branding and securityPAR-279 – PAR-295 · 17 tracked requirementsBuilt on synthetic data
- COMP-14Reporting, APIs, webhooks, interoperability and partnersPAR-296 – PAR-324 · 29 tracked requirementsInteractive simulation
- COMP-15Later-phase growth, sponsor continuity and operationsPAR-325 – PAR-334 · 10 tracked requirementsBuilt on synthetic data
- AI-WORKFORCEAI Workforce (Meridian)Impact Health MD extensionNot shown here
Product preview — simulated care, no real transactions.
Full feature registry
All 345 accepted requirements, each listed once under its family. Opening a row either takes you to the real screen that shows it, or shows exactly what is proposed and which connection is still missing. Nothing here is marked working unless it is.
- Visible in the product
- 50
- 22 built on synthetic data · 28 interactive simulation
- Design preview, not built
- 295
- Shown in place with role, workflow and the gate that is closed.
- Functional / live readiness
- 0
- No live vendor, payer, pharmacy, model or payment is connected anywhere in this preview.
345 shown
| Family | All | With evidence screen | Design preview | …with context screen | …with none |
|---|---|---|---|---|---|
| COMP-01Patient identity, family access and longitudinal records | 23 | 4 | 19 | 19 | 0 |
| COMP-02Scheduling, recurring appointments, capacity and calendars | 25 | 3 | 22 | 22 | 0 |
| COMP-03Forms, consents and measurement-based assessments | 28 | 2 | 26 | 26 | 0 |
| COMP-04Clinical workspace, co-signing and documentation workflows | 19 | 6 | 13 | 13 | 0 |
| COMP-05Auditable AI intake, scribe, summaries and suggested tasks/codes | 19 | 3 | 16 | 16 | 0 |
| COMP-06Continuous care teams, referrals and accountable tasks | 18 | 4 | 14 | 14 | 0 |
| COMP-07Messaging, video, phone, notifications and language access | 26 | 3 | 23 | 23 | 0 |
| COMP-08Care plans, programs, goals, journals and metrics | 37 | 0 | 37 | 37 | 0 |
| COMP-09Insurance, authorizations, claims and RCM depth | 28 | 10 | 18 | 18 | 0 |
| COMP-10Cash billing, subscriptions, packages and inventory | 23 | 2 | 21 | 21 | 0 |
| COMP-11Pharmacy marketplace, eRx and PharmacyMesh depth | 19 | 3 | 16 | 16 | 0 |
| COMP-12Labs, documents, fax and external records | 24 | 4 | 20 | 20 | 0 |
| COMP-13Enterprise clinics, permissions, branding and security | 17 | 3 | 14 | 14 | 0 |
| COMP-14Reporting, APIs, webhooks, interoperability and partners | 29 | 3 | 26 | 26 | 0 |
| COMP-15Later-phase growth, sponsor continuity and operations | 10 | 0 | 10 | 10 | 0 |
