Your care team’s AI workspace

Deploy and manage voice, SMS, and web agents to support your care team.

Sample workspace · changes stay in this browser tab. No model or channel is invoked.

12Active AI agents↑ +33% vs. previous month
8,462Conversations (all channels)↑ +24% vs. previous month
78%Successful resolutions↑ +6% of handled inquiries
22%Human handoffs↓ -8% of conversations

AI agents

Browser-local samples for configuration and scenario review.

Front desk voice agent● Active

Answers calls, schedules appointments, and routes to the right team.

Channel
Voice
Assigned clinic
Riverside Health (Phoenix, AZ)
Saved queue
Patient Support Team
Guardrails
Appointment scheduling, general FAQs, no clinical advice
Patient messaging agent● Sandbox

Handles SMS messages, appointment reminders, and common questions.

Channel
SMS
Assigned clinic
Lakeside Medical (Austin, TX)
Saved queue
Patient Support Team
Guardrails
General information only, escalate clinical questions
Website care navigator● Paused

Guides website visitors, answers FAQs, and helps them find care.

Channel
Website
Assigned clinic
Pinecrest Care (Denver, CO)
Saved queue
Patient Support Team
Guardrails
No medical advice, route urgent issues to clinical team

Recent test conversations

Illustrative history only.

Oct 31, 2024　10:24 AMVoiceEmily Carter · Schedule annual visitResolved—Megan Kim
Oct 31, 2024　9:18 AMSMSJames Rivera · Insurance questionResolved—Taylor Kim
Oct 30, 2024　4:02 PMWebsitePriya Shah · Find a dermatologistResolved—Daniel Lopez

Human handoff

  • 1Clinical questions
  • 2Urgent or high-risk
  • 3Patient requests
  • 4Low confidence
  • 5Negative sentiment

Team ownership

  • AI program ownerDr. Jamie Carter
  • Operations leadTaylor Kim
  • Technical leadMorgan Lee