AI Agents

Build the conversation, step by step.

Design, test, and deploy AI agents that support your care teams.

SandboxChanges are saved to sandbox

Node library

Building blocks for your workflow.

Selecting a block opens or adds a browser-local sample step only.

Patient support workflow

Draft · Last saved 2 minutes ago

100%
100%

Node configuration

Step 1 of 5

GreetingWelcome and introduce how I can help.

Knowledge source (optional)

Impact Health MD Patient Support GuideApproved content

Language

English (US)

Fallback human queue

Patient Support TeamAvailable now

Voice (for phone conversations)

Alloy • Friendly and professional

Test conversation

Sandbox mode · Test your workflow before publishing.

Hi! I'm your Impact Health MD assistant. I can help you schedule a visit, answer questions, or connect you with a member of our care team. How can I help you today?10:24 AM

I'd like to schedule an appointment for next week.10:24 AM

This transcript is a browser-local sample. Sending uses your saved prompt and transitions only; no model, phone number or messaging provider is contacted.

Workflow path

Where the sample conversation is.

  1. 1. GreetingMessage sent
  2. 2. Reason for contactPatient: Scheduling a visit
  3. 3. Book visitIn progress...
  4. 4. Human handoffPending